dood11 Terms and Conditions
Please read these terms and conditions carefully before using the dood11 platform. This document serves as a legally binding agreement between you and us.
General Provisions and Definitions
1 Introduction
These terms and conditions apply between dood11 ("Platform", "we", "our") and its users ("you", "member"). By accessing dood11.cam, creating an account, or using any service, you automatically agree to these terms. If you disagree with any part of these terms, please refrain from using the platform.
dood11 is an online gaming platform that provides various entertainment services for players in Bangladesh, including live casino, sports betting, slot games, and fishing games. The platform operates entirely in Bengali and supports secure financial transactions via bKash, Nagad, Rocket, and Upay.
2 Definitions
The key terms used in this document are defined below:
- "Platform" refers to the dood11.cam website and all its associated services.
- "Member" or "User" refers to any person who has registered on the platform and is using the services.
- "Account" refers to each member's own registered profile.
- "Bonus" refers to any financial or non-financial reward granted by dood11.
- "Deposit" refers to the process of sending funds to a member's account.
- "Withdrawal" refers to the process of withdrawing winnings from a member's account.
Account Registration and Management
3 Eligibility Requirements
To create an account and use the services on dood11, the following conditions must be met:
- You must be 21 years of age or older. Use of this platform by minors is strictly prohibited.
- You must operate the account in your own name and for your own benefit.
- Each individual may operate only one account.
- You must register with accurate and truthful information.
- Using the platform's services must not be in violation of the local laws of your place of residence.
Important: dood11 is for those aged 21 and above only. Any attempt to open an account in the name of a minor will result in immediate closure and all funds may be forfeited.
4 Account Responsibility and Security
You are solely responsible for ensuring the security of your account. Please keep the following in mind:
- Never share your login credentials (username and password) with any third party.
- Use a strong password and change it regularly.
- If you notice any unusual activity on your account, notify our support team immediately.
- You are personally responsible for all activities carried out through your account.
- Transferring or selling your account to anyone else is strictly prohibited.
dood11 reserves the right to verify or temporarily suspend any account in cases of suspicious activity.
Financial Transactions and Payments
5 Deposit Terms
The following terms apply when depositing funds on dood11:
- The minimum deposit amount is ৳500 — the same for every payment method.
- Accepted payment methods: bKash, Nagad, Rocket, and Upay.
- To deposit funds into your account, you must use a mobile banking account registered in your own name.
- Funds sent through a third-party account may be rejected and returned.
- dood11 reserves the right to decline deposit requests above a certain limit without additional verification.
6 Withdrawal Terms
The following rules apply when withdrawing winnings:
- The minimum withdrawal amount is ৳800.
- Standard withdrawal processing time is 15 minutes to 2 hours.
- Withdrawals can only be made to the mobile banking account from which the deposit was made.
- To withdraw funds earned from a bonus, the specified wagering requirements must be met.
- Withdrawals may be held until identity verification is complete.
- dood11 reserves the right to cancel or suspend a withdrawal if there is suspicion of unusual activity or fraud.
Bonuses and Promotional Offers
7 Welcome Bonus Terms
New members on dood11 receive a 120% welcome bonus on their first deposit, up to a maximum of ৳15,000. The detailed terms of this bonus are as follows:
- The bonus amount is 120% of the first deposit, but will not exceed ৳15,000.
- Wagering requirement: the bonus amount must be wagered 10 (ten) times before withdrawal.
- Example: deposit ৳1,000 → ৳1,200 bonus → total balance ৳2,200.
- Example: deposit ৳26,000 or more → bonus up to ৳15,000 → total balance ৳41,000.
- Bonus funds cannot be withdrawn directly — they are for gameplay use only.
- The bonus is valid for 30 days from the date of issue.
- Any attempt to claim bonuses using multiple accounts will result in all accounts being closed.
8 Other Promotions and Offers
From time to time, dood11 provides various promotional offers and special benefits. Here is what you need to know:
- Each promotion has its own separate terms and conditions, which are published alongside that offer.
- dood11 reserves the right to change, suspend, or cancel any offer at any time.
- Misuse of any promotional benefit may result in the bonus being cancelled and the account being suspended.
- VIP program benefits — available at three levels: Bronze, Silver, and Gold — can be found in detail in the VIP section.
Gaming Policy and Code of Conduct
9 Fair Play Policy
dood11 is committed to maintaining a fair and transparent gaming environment. Every member must follow the rules below:
- Any form of cheating, hacking, or platform manipulation is strictly prohibited.
- Playing using bots or automated software is prohibited.
- Operating multiple accounts for the same individual is not permitted.
- Collusion — coordinated efforts to influence game outcomes — is strictly prohibited.
- Any attempt to exploit a technical error to gain funds will result in those funds being voided.
If evidence of any violation of the above policies is found, dood11 reserves the right to immediately close the account and forfeit all balances.
10 Account Suspension and Closure Policy
dood11 may take steps to suspend or permanently close an account in the following circumstances:
- Violation of any clause in these terms and conditions.
- Providing false information during identity verification.
- Suspicion of money laundering or other financial crimes.
- The account remaining inactive for an extended period.
- The account holder being proven to be a minor.
A member may also request account closure at any time. In that case, any applicable balance will be returned subject to all outstanding wagering requirements being met.
Privacy, Data and Security
11 Personal Data Protection
dood11 treats the privacy of your personal information with the highest importance. Our data protection policy is as follows:
- All your information is kept secure through SSL encryption technology.
- Your personal information is not sold or shared with any third party without authorization.
- Necessary information is collected and processed for the purpose of service improvement and verification.
- Our full privacy policy is available on the Privacy Policy page.
12 Cookies and Technology Use
By accessing the dood11.cam website, you agree to the following technical policies:
- Cookies are used for the smooth operation of the platform.
- Encrypted connections are required to ensure session data security.
- Some features may be limited if JavaScript is not enabled in your browser.
Responsible Gaming and Self-Control
13 Responsible Gaming Commitment
dood11 takes responsible gaming very seriously. We believe that gaming should be for entertainment and should never be a source of financial or mental stress.
- Each member can set their own deposit and wagering limits.
- If needed, a member can request a temporary account lock on their own.
- Contact the support team for permanent Self-Exclusion.
- Parental control tools are recommended to protect minors.
For detailed information on responsible gaming, please visit our Responsible Gaming page.
Miscellaneous Provisions and Changes
14 Limitation of Liability
dood11 works to provide uninterrupted service as much as possible. However, our liability is limited in the following areas:
- Loss caused by technical issues, server downtime, or internet disruption.
- Disruption to gameplay due to problems with your own device or connection.
- Transaction delays caused by the failure of a third-party service provider.
- Game results affected by unexpected technical errors — in such cases we will investigate and attempt to provide compensation where applicable.
15 Right to Amend Terms
dood11 reserves the right to amend these terms and conditions at any time. Regarding changes:
- Members will be given appropriate notice before significant changes are made.
- Continued use of the platform after updated terms are published will be considered acceptance of the new terms.
- The latest version will always be available on this page.
16 Dispute Resolution
In the event of any dispute or complaint, follow the process below:
- Step one: contact the support team via 24/7 live chat.
- Step Two: Submit a written complaint by email: [email protected]
- We are committed to resolving all complaints fairly and in the shortest possible time.
- Both parties must show a cooperative attitude during the dispute resolution process.
Have a question?
Our 24/7 support team is always ready to help in Bengali.